Live chat software in Belgium that AI assistants recommend

Crisp is named most, in 89% of 36 answers.

Live chat software in Belgium named by AI assistants, November 2026

  1. 1Crisp89%

    95%: 75 to 96%

    ChatGPT
    83%
    Claude
    83%
    Gemini
    100%
    Questions
    4 of 4
    Avg. position
    2.1

    Named in answers to

    • What is the best live chat software for a small business website in Belgium?, from ChatGPT, Claude and Gemini
    • Visitors to my online furniture store in Belgium leave with questions we could have answered on the spot. Which live chat tool would you recommend for the website?, from ChatGPT, Claude and Gemini
    • Which website chat tool would you recommend to a small company in Belgium?, from ChatGPT, Claude and Gemini
    • Which live chat software has the best free plan for a small business website in Belgium?, from ChatGPT, Claude and Gemini
    Is this your business?
  2. 2Tidio86%

    95%: 71 to 94%

    ChatGPT
    92%
    Claude
    67%
    Gemini
    100%
    Questions
    4 of 4
    Avg. position
    1.7

    Named in answers to

    • What is the best live chat software for a small business website in Belgium?, from ChatGPT, Claude and Gemini
    • Visitors to my online furniture store in Belgium leave with questions we could have answered on the spot. Which live chat tool would you recommend for the website?, from ChatGPT, Claude and Gemini
    • Which website chat tool would you recommend to a small company in Belgium?, from ChatGPT, Claude and Gemini
    • Which live chat software has the best free plan for a small business website in Belgium?, from ChatGPT, Claude and Gemini
    Is this your business?
  3. 3LiveChat50%

    95%: 35 to 66%

    ChatGPT
    25%
    Claude
    58%
    Gemini
    67%
    Questions
    3 of 4
    Avg. position
    3.8

    Named in answers to

    • What is the best live chat software for a small business website in Belgium?, from ChatGPT, Claude and Gemini
    • Visitors to my online furniture store in Belgium leave with questions we could have answered on the spot. Which live chat tool would you recommend for the website?, from ChatGPT, Claude and Gemini
    • Which website chat tool would you recommend to a small company in Belgium?, from Claude and Gemini
    Is this your business?
  4. 4Tawk.to47%

    95%: 32 to 63%

    ChatGPT
    58%
    Claude
    83%
    Gemini
    0%
    Questions
    4 of 4
    Avg. position
    1.8

    Named in answers to

    • What is the best live chat software for a small business website in Belgium?, from ChatGPT and Claude
    • Visitors to my online furniture store in Belgium leave with questions we could have answered on the spot. Which live chat tool would you recommend for the website?, from Claude
    • Which website chat tool would you recommend to a small company in Belgium?, from ChatGPT and Claude
    • Which live chat software has the best free plan for a small business website in Belgium?, from ChatGPT and Claude

    Also written tawk.to

    Is this your business?
  5. 5Zendesk33%

    95%: 20 to 50%

    ChatGPT
    25%
    Claude
    75%
    Gemini
    0%
    Questions
    3 of 4
    Avg. position
    3.9

    Named in answers to

    • What is the best live chat software for a small business website in Belgium?, from ChatGPT and Claude
    • Visitors to my online furniture store in Belgium leave with questions we could have answered on the spot. Which live chat tool would you recommend for the website?, from ChatGPT and Claude
    • Which website chat tool would you recommend to a small company in Belgium?, from Claude

    Also written Zendesk Chat

    Is this your business?
  6. 6HubSpot22%

    95%: 12 to 38%

    ChatGPT
    17%
    Claude
    42%
    Gemini
    8%
    Questions
    3 of 4
    Avg. position
    4.3

    Named in answers to

    • What is the best live chat software for a small business website in Belgium?, from Claude
    • Which website chat tool would you recommend to a small company in Belgium?, from Gemini
    • Which live chat software has the best free plan for a small business website in Belgium?, from ChatGPT and Claude

    Also written HubSpot Livechat, HubSpot Live Chat

    Is this your business?
  7. 7Trengo19%

    95%: 10 to 35%

    ChatGPT
    33%
    Claude
    25%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    1.3

    Named in answers to

    • Visitors to my online furniture store in Belgium leave with questions we could have answered on the spot. Which live chat tool would you recommend for the website?, from ChatGPT and Claude
    • Which website chat tool would you recommend to a small company in Belgium?, from ChatGPT
    Is this your business?
  8. 8Intercom14%

    95%: 6 to 29%

    ChatGPT
    0%
    Claude
    42%
    Gemini
    0%
    Questions
    3 of 4
    Avg. position
    3.6

    Named in answers to

    • What is the best live chat software for a small business website in Belgium?, from Claude
    • Visitors to my online furniture store in Belgium leave with questions we could have answered on the spot. Which live chat tool would you recommend for the website?, from Claude
    • Which website chat tool would you recommend to a small company in Belgium?, from Claude
    Is this your business?
  9. 9Smartsupp11%

    95%: 4 to 25%

    ChatGPT
    8%
    Claude
    0%
    Gemini
    25%
    Questions
    2 of 4
    Avg. position
    2.3

    Named in answers to

    • Which website chat tool would you recommend to a small company in Belgium?, from ChatGPT
    • Which live chat software has the best free plan for a small business website in Belgium?, from Gemini
    Is this your business?
  10. 10Gorgias11%

    95%: 4 to 25%

    ChatGPT
    17%
    Claude
    17%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    3

    Named in answers to

    • Visitors to my online furniture store in Belgium leave with questions we could have answered on the spot. Which live chat tool would you recommend for the website?, from ChatGPT and Claude
    Is this your business?
  11. 11Freshchat8%

    95%: 3 to 22%

    ChatGPT
    0%
    Claude
    25%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    5

    Named in answers to

    • What is the best live chat software for a small business website in Belgium?, from Claude
    • Which live chat software has the best free plan for a small business website in Belgium?, from Claude
    Is this your business?

Open a row to see each assistant's share of its own answers. Questions counts how many of the four produced the name at least once; position is where it came in the answer's list, 1 being first.

Live chat software in Belgium: is this your field?

11different names in 36 answers.

Check whether AI names you
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Named on this list? Get the badge for your website and a free scan of who AI assistants recommend to your customers. Use the badge only for a business named here. It records this edition, without verifying ownership or promising future mentions.

How the AIGROW Score is measured

No business can pay to appear in the Index, rise in it or be removed from it. How the Index stays neutral

AI Visibility Index · November 2026

Asked about live chat software in Belgium, ChatGPT, Claude and Gemini named Crisp most often, in 89% of answers (its AI Recommendation Rate), then Tidio (86%) and LiveChat (50%). Across 36 answers they named 11 different businesses, 0 of them only once. Each of four buyer questions was asked three times, in Dutch, in November 2026.

The AI Recommendation Rate is the fraction of the 36 answers that named a business. The range under it is a 95% confidence interval: where two ranges overlap, the gap between those businesses could be chance.

Names are printed as the assistants wrote them. We have not checked that any of them is good, open, or real.

Live chat software · Belgium

89% of answers named Crisp

Answers
36
Businesses named
11
Named only once
0
Named by 2+ assistants
9 of 11
Named again on a rerun
82%

Edition November 2026. Download the data

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What each assistant said

The same questions, the same number of times, and often different names. Each column is one assistant's top five from the ranking above, with the share of its own answers that named them.

#ChatGPTClaudeGemini
1Tidio92%Crisp83%Crisp100%
2Crisp83%Tawk.to83%Tidio100%
3Tawk.to58%Zendesk75%LiveChat67%
4Trengo33%Tidio67%Smartsupp25%
5LiveChat25%LiveChat58%HubSpot8%

Questions about live chat software in Belgium

ChatGPT, Claude and Gemini named Crisp most often, in 89% of 36 answers, then Tidio (86%) and LiveChat (50%). The names come from what the assistants answered to four buyer questions in November 2026; we have not checked that any of them is good, open or real.

Not always. ChatGPT named Tidio most often (92% of its answers), Claude Crisp (83%) and Gemini Crisp (100%). 9 of the 11 listed businesses were named by two or more of them.

Each question was asked three times. Of the names an assistant gave for a question, 82% came back in two or more of those runs; the rest came up once. The 95% range beside each rate in the ranking shows how far it could move by chance.

Run the free checker: it asks ChatGPT, Claude, Gemini and Grok two of the Index questions for live chat software, with the category and the place already filled in, and shows every answer word for word. About 30 seconds, no sign-up. Nothing can guarantee that an assistant names you.

Named here? Put it on your site

Every business in the ranking was named in two or more answers. The badge says that and nothing more: no position, because the ranges above do not support one. It links back to this page, so anyone can check.

Named by AI assistants: Live chat software in Belgium, AIGROW AI Visibility Index, November 2026
<a href="https://aigrow.gg/index/live-chat/belgium"><img src="https://aigrow.gg/badges/index/2026-11/live-chat/belgium.svg" width="312" height="100" alt="Named by AI assistants: Live chat software in Belgium, AIGROW AI Visibility Index, November 2026"></a>

The questions

Asked word for word, three times each, to every assistant, in Dutch. The English under each is our translation. The prompt is the one the free scan uses. No web search, no location and no chat history, so every answer starts from the same place.

  1. 1Wat is de beste livechatsoftware voor de website van een klein bedrijf in België?What is the best live chat software for a small business website in Belgium?
  2. 2Bezoekers van mijn meubelwebshop in België haken af met vragen die we meteen hadden kunnen beantwoorden. Welke livechat voor de website raad je aan?Visitors to my online furniture store in Belgium leave with questions we could have answered on the spot. Which live chat tool would you recommend for the website?
  3. 3Welke chattool voor de website zou je aanraden aan een klein bedrijf in België?Which website chat tool would you recommend to a small company in Belgium?
  4. 4Welke livechatsoftware heeft het beste gratis abonnement voor de website van een klein bedrijf in België?Which live chat software has the best free plan for a small business website in Belgium?

How to read this page

What it measures
Which names these models produce when asked cold, from what they learned in training. It is not a review, a rating or our recommendation, and a business missing here may simply be one the models were never shown.
Why the ranges matter
36 answers is a sample. Asked again next month, most shares will move by a few points; the ranges say how far they could move by chance alone.
One business, several spellings
Branches, legal suffixes and spellings of one business are merged, and the other spellings are printed under its name. Names that might be two businesses are kept apart.
A name is wrong
If a business here is closed, misnamed or yours and you want it removed, tell us. We correct or remove it when the page is next published.

AI Visibility Index

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Edition November 2026 · published by Guglielmo Paesano, founder of AIGROW · data under CC BY 4.0