AI Visibility Index · November 2026
Live chat software AI assistants recommend
Who ChatGPT, Claude and Gemini name when a buyer asks them for live chat software, in 20 places. Each ranking comes from the same buyer questions, asked three times in the local language.
By place
Grouped by country. The figure on the right is the share of answers that named the leader; open a place for the full ranking with its uncertainty.
Australia
AustraliaNamed most: Tidio, Intercom and Crisp.All categories in Australia89%10 listed of 12
Austria
AustriaNamed most: Tidio, Crisp and Userlike.All categories in Austria86%11 listed of 12
Belgium
BelgiumNamed most: Crisp, Tidio and LiveChat.All categories in Belgium89%11 listed of 11
Brazil
BrazilNamed most: JivoChat, Tawk.to and Zendesk.All categories in Brazil97%11 listed of 15
Canada
CanadaNamed most: Tidio, LiveChat and HubSpot.All categories in Canada94%13 listed of 14
Denmark
DenmarkNamed most: Tidio, Zendesk and Crisp.All categories in Denmark94%11 listed of 12
France
FranceNamed most: Crisp, Tidio and Tawk.to.All categories in France100%12 listed of 13
Germany
GermanyNamed most: Userlike, Tidio and Crisp.All categories in Germany75%11 listed of 15
Ireland
IrelandNamed most: Tidio, Intercom and Crisp.All categories in Ireland97%10 listed of 12
Italy
ItalyNamed most: Tidio, Crisp and Tawk.to.All categories in Italy100%10 listed of 11
Mexico
MexicoNamed most: Tidio, Crisp and Tawk.to.All categories in Mexico94%11 listed of 12
Netherlands
NetherlandsNamed most: Tidio, Crisp and Trengo.All categories in Netherlands83%11 listed of 12
Norway
NorwayNamed most: Tidio, Intercom and Crisp.All categories in Norway94%10 listed of 11
Poland
PolandNamed most: Tidio, LiveChat and Smartsupp.All categories in Poland100%11 listed of 11
Portugal
PortugalNamed most: Tidio, Crisp and Tawk.to.All categories in Portugal100%11 listed of 11
Spain
SpainNamed most: Tidio, Crisp and Tawk.to.All categories in Spain97%11 listed of 12
Sweden
SwedenNamed most: Tidio, Zendesk and Crisp.All categories in Sweden94%10 listed of 14
Switzerland
SwitzerlandNamed most: Tidio, Crisp and Userlike.All categories in Switzerland81%11 listed of 13
United Kingdom
United KingdomNamed most: Tidio, Crisp and Intercom.All categories in United Kingdom94%12 listed of 13
United States
United StatesNamed most: Tidio, Intercom and LiveChat.All categories in United States89%13 listed of 13
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Edition November 2026 · published by Guglielmo Paesano, founder of AIGROW · data under CC BY 4.0