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Field service management software in Austria that AI assistants recommend

Craftnote is named most, in 50% of 36 answers.

The ranking

AI Recommendation Rate

Field service management software in Austria named by AI assistants, November 2026

  1. 1Craftnote50%

    95%: 35 to 66%

    ChatGPT
    0%
    Claude
    50%
    Gemini
    100%
    Questions
    4 of 4
    Avg. position
    1.4

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from Gemini
    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude and Gemini
    • Which field service software would you recommend to a small electrical contractor in Austria?, from Claude and Gemini
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from Claude and Gemini

    Also written craftnote

    Is this your business?
  2. 2Plancraft31%

    95%: 18 to 47%

    ChatGPT
    8%
    Claude
    0%
    Gemini
    83%
    Questions
    4 of 4
    Avg. position
    2.3

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from Gemini
    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Gemini
    • Which field service software would you recommend to a small electrical contractor in Austria?, from ChatGPT and Gemini
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from Gemini

    Also written plancraft

    Is this your business?
  3. 3HERO Software28%

    95%: 16 to 44%

    ChatGPT
    50%
    Claude
    0%
    Gemini
    33%
    Questions
    4 of 4
    Avg. position
    2.2

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from Gemini
    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT and Gemini
    • Which field service software would you recommend to a small electrical contractor in Austria?, from ChatGPT and Gemini
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from ChatGPT

    Also written Hero Software, HERO Software GmbH

    Is this your business?
  4. 4FastBill22%

    95%: 12 to 38%

    ChatGPT
    0%
    Claude
    67%
    Gemini
    0%
    Questions
    4 of 4
    Avg. position
    2.3

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from Claude
    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service software would you recommend to a small electrical contractor in Austria?, from Claude
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from Claude

    Also written FastBill Außendienst

    Is this your business?
  5. 5ToolTime19%

    95%: 10 to 35%

    ChatGPT
    58%
    Claude
    0%
    Gemini
    0%
    Questions
    4 of 4
    Avg. position
    2.6

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from ChatGPT
    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT
    • Which field service software would you recommend to a small electrical contractor in Austria?, from ChatGPT
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from ChatGPT

    Also written ToolTime GmbH

    Is this your business?
  6. 6openHandwerk17%

    95%: 8 to 32%

    ChatGPT
    50%
    Claude
    0%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    2.2

    Named in answers to

    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT
    • Which field service software would you recommend to a small electrical contractor in Austria?, from ChatGPT
    Is this your business?
  7. 7mfr17%

    95%: 8 to 32%

    ChatGPT
    50%
    Claude
    0%
    Gemini
    0%
    Questions
    3 of 4
    Avg. position
    2.3

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from ChatGPT
    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from ChatGPT

    Also written mfr – mobile field report

    Is this your business?
  8. 8PlanRadar17%

    95%: 8 to 32%

    ChatGPT
    0%
    Claude
    50%
    Gemini
    0%
    Questions
    3 of 4
    Avg. position
    4.7

    Named in answers to

    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service software would you recommend to a small electrical contractor in Austria?, from Claude
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from Claude
    Is this your business?
  9. 9Streit Datentechnik14%

    95%: 6 to 29%

    ChatGPT
    0%
    Claude
    42%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    2.6

    Named in answers to

    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service software would you recommend to a small electrical contractor in Austria?, from Claude

    Also written streit datentechnik, streit Software, streit.digital

    Is this your business?
  10. 10Craftboxx14%

    95%: 6 to 29%

    ChatGPT
    0%
    Claude
    42%
    Gemini
    0%
    Questions
    3 of 4
    Avg. position
    3.6

    Named in answers to

    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service software would you recommend to a small electrical contractor in Austria?, from Claude
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from Claude

    Also written craftboxx

    Is this your business?
  11. 11Pipedrive14%

    95%: 6 to 29%

    ChatGPT
    8%
    Claude
    17%
    Gemini
    17%
    Questions
    1 of 4
    Avg. position
    4.4

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from ChatGPT, Claude and Gemini

    Also written Pipedrive mit Außendienst-Erweiterung

    Is this your business?
  12. 12Odoo8%

    95%: 3 to 22%

    ChatGPT
    25%
    Claude
    0%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    1.3

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from ChatGPT
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from ChatGPT
    Is this your business?
  13. 13pds8%

    95%: 3 to 22%

    ChatGPT
    8%
    Claude
    0%
    Gemini
    17%
    Questions
    2 of 4
    Avg. position
    1.7

    Named in answers to

    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT and Gemini
    • Which field service software would you recommend to a small electrical contractor in Austria?, from Gemini

    Also written PDS Software

    Is this your business?
  14. 14Salesforce Field Service8%

    95%: 3 to 22%

    ChatGPT
    0%
    Claude
    25%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    2

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from Claude
    Is this your business?
  15. 15Pliant8%

    95%: 3 to 22%

    ChatGPT
    0%
    Claude
    0%
    Gemini
    25%
    Questions
    3 of 4
    Avg. position
    2.3

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from Gemini
    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Gemini
    • Which field service software would you recommend to a small electrical contractor in Austria?, from Gemini
    Is this your business?
  16. 16Praxedo8%

    95%: 3 to 22%

    ChatGPT
    25%
    Claude
    0%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    2.3

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from ChatGPT
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from ChatGPT
    Is this your business?
  17. 17Zoho8%

    95%: 3 to 22%

    ChatGPT
    8%
    Claude
    17%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    6.3

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from ChatGPT and Claude
    • Which field service software would you recommend to a small electrical contractor in Austria?, from Claude

    Also written Zoho CRM / Zoho FSM, ZOHO FSM

    Is this your business?
  18. 18BauMaster6%

    95%: 2 to 18%

    ChatGPT
    8%
    Claude
    8%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    2

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from ChatGPT
    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude

    Also written RTS Infotechnik

    Is this your business?
  19. 19Monday.com6%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    3

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from Claude

    Also written monday.com

    Is this your business?
  20. 20Jobber6%

    95%: 2 to 18%

    ChatGPT
    8%
    Claude
    8%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    3.5

    Named in answers to

    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from ChatGPT and Claude
    Is this your business?
  21. 21Powerbird6%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    0%
    Gemini
    17%
    Questions
    1 of 4
    Avg. position
    3.5

    Named in answers to

    • Which field service software would you recommend to a small electrical contractor in Austria?, from Gemini
    Is this your business?
  22. 22Bitrix246%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    4

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from Claude
    Is this your business?
  23. 23FieldCode6%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    4

    Named in answers to

    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from Claude

    Also written Fieldcode

    Is this your business?
  24. 24meinBüro6%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    4

    Named in answers to

    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service app is easiest for technicians to use on their phones at a small company in Austria?, from Claude

    Also written meinBüro Außendienst App, meinBüro Handwerk

    Is this your business?
  25. 25Sage6%

    95%: 2 to 18%

    ChatGPT
    17%
    Claude
    0%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    4

    Named in answers to

    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT

    Also written Sage 50 Handwerk

    Is this your business?
  26. 26Comarch ERP6%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    5

    Named in answers to

    • What is the best field service management software for a small business in Austria?, from Claude

    Also written Comarch ERP Außendienst

    Is this your business?
  27. 27Werk226%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    5

    Named in answers to

    • I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service software would you recommend to a small electrical contractor in Austria?, from Claude
    Is this your business?

Open a row to see each assistant's share of its own answers. Questions counts how many of the four produced the name at least once; position is where it came in the answer's list, 1 being first. 35 more names came up in a single answer and are counted above but not listed.

Field service management software in Austria: is this your field?

62different names in 36 answers, 35 of them only once. The assistants change their minds from one answer to the next.

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How the AIGROW Score is measured

No business can pay to appear in the Index, rise in it or be removed from it. How the Index stays neutral

AI Visibility Index · November 2026

Asked about field service management software in Austria, ChatGPT, Claude and Gemini named Craftnote most often, in 50% of answers (its AI Recommendation Rate), then Plancraft (31%) and HERO Software (28%). Across 36 answers they named 62 different businesses, 35 of them only once. Each of four buyer questions was asked three times, in German, in November 2026.

The AI Recommendation Rate is the fraction of the 36 answers that named a business. The range under it is a 95% confidence interval: where two ranges overlap, the gap between those businesses could be chance.

Names are printed as the assistants wrote them. We have not checked that any of them is good, open, or real.

Field service management software · Austria

50% of answers named Craftnote

Answers
36
Businesses named
62
Named only once
35
Named by 2+ assistants
8 of 27
Named again on a rerun
40%

Edition November 2026. Download the data

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What each assistant said

The same questions, the same number of times, and often different names. Each column is one assistant's top five from the ranking above, with the share of its own answers that named them.

#ChatGPTClaudeGemini
1ToolTime58%FastBill67%Craftnote100%
2HERO Software50%Craftnote50%Plancraft83%
3openHandwerk50%PlanRadar50%HERO Software33%
4mfr50%Streit Datentechnik42%Pliant25%
5Odoo25%Craftboxx42%Pipedrive17%

Questions about field service management software in Austria

How AI assistants recommend field service management software

ChatGPT, Claude and Gemini named Craftnote most often, in 50% of 36 answers, then Plancraft (31%) and HERO Software (28%). The names come from what the assistants answered to four buyer questions in November 2026; we have not checked that any of them is good, open or real.

Not always. ChatGPT named ToolTime most often (58% of its answers), Claude FastBill (67%) and Gemini Craftnote (100%). 8 of the 27 listed businesses were named by two or more of them.

Each question was asked three times. Of the names an assistant gave for a question, 40% came back in two or more of those runs; the rest came up once. The 95% range beside each rate in the ranking shows how far it could move by chance.

Run the free checker: it asks ChatGPT, Claude, Gemini and Grok two of the Index questions for field service management software, with the category and the place already filled in, and shows every answer word for word. About 30 seconds, no sign-up. The page on how AI assistants recommend field service management software shows what an owner can work on. Nothing can guarantee that an assistant names you.

Named here? Put it on your site

Every business in the ranking was named in two or more answers. The badge says that and nothing more: no position, because the ranges above do not support one. It links back to this page, so anyone can check.

Correct or remove a listing
Named by AI assistants: Field service management software in Austria, AIGROW AI Visibility Index, November 2026
<a href="https://aigrow.gg/index/field-service-management/austria"><img src="https://aigrow.gg/badges/index/2026-11/field-service-management/austria.svg" width="312" height="100" alt="Named by AI assistants: Field service management software in Austria, AIGROW AI Visibility Index, November 2026"></a>

The questions

Asked word for word, three times each, to every assistant, in German. The English under each is our translation. The prompt is the one the free scan uses. No web search, no location and no chat history, so every answer starts from the same place.

  1. 1Welche Außendienst-Software ist für ein kleines Unternehmen in Österreich am besten?What is the best field service management software for a small business in Austria?
  2. 2Ich habe einen Sanitär- und Heizungsbetrieb in Österreich mit sechs Technikern, und wir vergeben die Aufträge noch per Telefon und auf Papier. Welche Software für die Auftragsverwaltung würdest du empfehlen?I run a plumbing and heating company in Austria with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?
  3. 3Welche Außendienst-Software würdest du einem kleinen Elektrobetrieb in Österreich empfehlen?Which field service software would you recommend to a small electrical contractor in Austria?
  4. 4Welche Außendienst-App ist für die Techniker eines kleinen Unternehmens in Österreich auf dem Smartphone am einfachsten zu bedienen?Which field service app is easiest for technicians to use on their phones at a small company in Austria?

How to read this page

The full method
What it measures
Which names these models produce when asked cold, from what they learned in training. It is not a review, a rating or our recommendation, and a business missing here may simply be one the models were never shown.
Why the ranges matter
36 answers is a sample. Asked again next month, most shares will move by a few points; the ranges say how far they could move by chance alone.
One business, several spellings
Branches, legal suffixes and spellings of one business are merged, and the other spellings are printed under its name. Names that might be two businesses are kept apart.
A name is wrong
If a business here is closed, misnamed or yours and you want it removed, tell us. We correct or remove it when the page is next published.

AI Visibility Index

Elsewhere in the Index

Field service management software elsewhere
GermanySwitzerlandAustraliaBelgiumBrazilCanada
Also in Austria
CRM softwareAccounting softwareRestaurant POS systemsEmail marketing softwareProject management softwarePayroll software

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Read the method

Edition November 2026 · published by Guglielmo Paesano, founder of AIGROW · data under CC BY 4.0