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Field service management software in Germany that AI assistants recommend

Craftnote is named most, in 56% of 36 answers.

The ranking

AI Recommendation Rate

Field service management software in Germany named by AI assistants, November 2026

  1. 1Craftnote56%

    95%: 40 to 71%

    ChatGPT
    8%
    Claude
    58%
    Gemini
    100%
    Questions
    4 of 4
    Avg. position
    1.4

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from Gemini
    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT, Claude and Gemini
    • Which field service software would you recommend to a small electrical contractor in Germany?, from Claude and Gemini
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from Claude and Gemini

    Also written craftnote

    Is this your business?
  2. 2HERO36%

    95%: 23 to 52%

    ChatGPT
    58%
    Claude
    0%
    Gemini
    50%
    Questions
    3 of 4
    Avg. position
    2.9

    Named in answers to

    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT and Gemini
    • Which field service software would you recommend to a small electrical contractor in Germany?, from ChatGPT and Gemini
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from ChatGPT

    Also written Hero Software, HERO Software

    Is this your business?
  3. 3ToolTime33%

    95%: 20 to 50%

    ChatGPT
    83%
    Claude
    17%
    Gemini
    0%
    Questions
    4 of 4
    Avg. position
    2.3

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from ChatGPT
    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT and Claude
    • Which field service software would you recommend to a small electrical contractor in Germany?, from ChatGPT and Claude
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from ChatGPT

    Also written ToolTime GmbH, RumtumSchön

    Is this your business?
  4. 4openHandwerk31%

    95%: 18 to 47%

    ChatGPT
    92%
    Claude
    0%
    Gemini
    0%
    Questions
    4 of 4
    Avg. position
    2

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from ChatGPT
    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT
    • Which field service software would you recommend to a small electrical contractor in Germany?, from ChatGPT
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from ChatGPT

    Also written openHandwerk GmbH

    Is this your business?
  5. 5Plancraft22%

    95%: 12 to 38%

    ChatGPT
    17%
    Claude
    0%
    Gemini
    50%
    Questions
    3 of 4
    Avg. position
    2.4

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from Gemini
    • Which field service software would you recommend to a small electrical contractor in Germany?, from ChatGPT
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from Gemini
    Is this your business?
  6. 6mfr17%

    95%: 8 to 32%

    ChatGPT
    50%
    Claude
    0%
    Gemini
    0%
    Questions
    3 of 4
    Avg. position
    2.2

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from ChatGPT
    • Which field service software would you recommend to a small electrical contractor in Germany?, from ChatGPT
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from ChatGPT

    Also written mfr - mobile field report, mfr Deutschland GmbH

    Is this your business?
  7. 7Pliant17%

    95%: 8 to 32%

    ChatGPT
    0%
    Claude
    0%
    Gemini
    50%
    Questions
    3 of 4
    Avg. position
    2.3

    Named in answers to

    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Gemini
    • Which field service software would you recommend to a small electrical contractor in Germany?, from Gemini
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from Gemini
    Is this your business?
  8. 8Streit Software14%

    95%: 6 to 29%

    ChatGPT
    0%
    Claude
    42%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    2.8

    Named in answers to

    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service software would you recommend to a small electrical contractor in Germany?, from Claude

    Also written Streit SHK

    Is this your business?
  9. 9pds14%

    95%: 6 to 29%

    ChatGPT
    33%
    Claude
    0%
    Gemini
    8%
    Questions
    2 of 4
    Avg. position
    3

    Named in answers to

    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from ChatGPT
    • Which field service software would you recommend to a small electrical contractor in Germany?, from ChatGPT and Gemini

    Also written pds Software, PDS Software

    Is this your business?
  10. 10FastBill14%

    95%: 6 to 29%

    ChatGPT
    0%
    Claude
    42%
    Gemini
    0%
    Questions
    3 of 4
    Avg. position
    4

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from Claude
    • Which field service software would you recommend to a small electrical contractor in Germany?, from Claude
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from Claude

    Also written FastBill Handwerk

    Is this your business?
  11. 11Salesforce11%

    95%: 4 to 25%

    ChatGPT
    8%
    Claude
    25%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    2

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from ChatGPT and Claude

    Also written Salesforce Field Service

    Is this your business?
  12. 12Fieldcode11%

    95%: 4 to 25%

    ChatGPT
    0%
    Claude
    33%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    3

    Named in answers to

    • Which field service software would you recommend to a small electrical contractor in Germany?, from Claude
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from Claude
    Is this your business?
  13. 13Pipedrive11%

    95%: 4 to 25%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    17%
    Questions
    1 of 4
    Avg. position
    3.3

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from Claude and Gemini
    Is this your business?
  14. 14Craftboxx8%

    95%: 3 to 22%

    ChatGPT
    0%
    Claude
    25%
    Gemini
    0%
    Questions
    3 of 4
    Avg. position
    3

    Named in answers to

    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service software would you recommend to a small electrical contractor in Germany?, from Claude
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from Claude

    Also written craftboxx

    Is this your business?
  15. 15Moser8%

    95%: 3 to 22%

    ChatGPT
    0%
    Claude
    0%
    Gemini
    25%
    Questions
    2 of 4
    Avg. position
    4

    Named in answers to

    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Gemini
    • Which field service software would you recommend to a small electrical contractor in Germany?, from Gemini
    Is this your business?
  16. 16weclapp8%

    95%: 3 to 22%

    ChatGPT
    17%
    Claude
    8%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    4

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from ChatGPT and Claude

    Also written weclapp GmbH

    Is this your business?
  17. 17easybill8%

    95%: 3 to 22%

    ChatGPT
    0%
    Claude
    25%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    5

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from Claude

    Also written easybill Außendienst

    Is this your business?
  18. 18Zoho FSM8%

    95%: 3 to 22%

    ChatGPT
    0%
    Claude
    25%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    5.7

    Named in answers to

    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from Claude

    Also written zoho FSM

    Is this your business?
  19. 19PlanRadar8%

    95%: 3 to 22%

    ChatGPT
    0%
    Claude
    25%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    6

    Named in answers to

    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from Claude
    Is this your business?
  20. 20FastField6%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    1

    Named in answers to

    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from Claude
    Is this your business?
  21. 21Papershift GmbH6%

    95%: 2 to 18%

    ChatGPT
    17%
    Claude
    0%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    1.5

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from ChatGPT
    • Which field service app is easiest for technicians to use on their phones at a small company in Germany?, from ChatGPT

    Also written Papershift

    Is this your business?
  22. 22MobileObjects6%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    0%
    Gemini
    17%
    Questions
    1 of 4
    Avg. position
    4

    Named in answers to

    • What is the best field service management software for a small business in Germany?, from Gemini
    Is this your business?
  23. 23WinWorker6%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    0%
    Gemini
    17%
    Questions
    2 of 4
    Avg. position
    4

    Named in answers to

    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Gemini
    • Which field service software would you recommend to a small electrical contractor in Germany?, from Gemini
    Is this your business?
  24. 24sevDesk6%

    95%: 2 to 18%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    5.5

    Named in answers to

    • I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?, from Claude
    • Which field service software would you recommend to a small electrical contractor in Germany?, from Claude

    Also written FastBill Handwerk / sevDesk Handwerk

    Is this your business?

Open a row to see each assistant's share of its own answers. Questions counts how many of the four produced the name at least once; position is where it came in the answer's list, 1 being first. 42 more names came up in a single answer and are counted above but not listed.

Field service management software in Germany: is this your field?

66different names in 36 answers, 42 of them only once. The assistants change their minds from one answer to the next.

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How the AIGROW Score is measured

No business can pay to appear in the Index, rise in it or be removed from it. How the Index stays neutral

AI Visibility Index · November 2026

Asked about field service management software in Germany, ChatGPT, Claude and Gemini named Craftnote most often, in 56% of answers (its AI Recommendation Rate), then HERO (36%) and ToolTime (33%). Across 36 answers they named 66 different businesses, 42 of them only once. Each of four buyer questions was asked three times, in German, in November 2026.

The AI Recommendation Rate is the fraction of the 36 answers that named a business. The range under it is a 95% confidence interval: where two ranges overlap, the gap between those businesses could be chance.

Names are printed as the assistants wrote them. We have not checked that any of them is good, open, or real.

Field service management software · Germany

56% of answers named Craftnote

Answers
36
Businesses named
66
Named only once
42
Named by 2+ assistants
8 of 24
Named again on a rerun
51%

Edition November 2026. Download the data

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What each assistant said

The same questions, the same number of times, and often different names. Each column is one assistant's top five from the ranking above, with the share of its own answers that named them.

#ChatGPTClaudeGemini
1openHandwerk92%Craftnote58%Craftnote100%
2ToolTime83%Streit Software42%HERO50%
3HERO58%FastBill42%Plancraft50%
4mfr50%Fieldcode33%Pliant50%
5pds33%Salesforce25%Moser25%

Questions about field service management software in Germany

How AI assistants recommend field service management software

ChatGPT, Claude and Gemini named Craftnote most often, in 56% of 36 answers, then HERO (36%) and ToolTime (33%). The names come from what the assistants answered to four buyer questions in November 2026; we have not checked that any of them is good, open or real.

Not always. ChatGPT named openHandwerk most often (92% of its answers), Claude Craftnote (58%) and Gemini Craftnote (100%). 8 of the 24 listed businesses were named by two or more of them.

Each question was asked three times. Of the names an assistant gave for a question, 51% came back in two or more of those runs; the rest came up once. The 95% range beside each rate in the ranking shows how far it could move by chance.

Run the free checker: it asks ChatGPT, Claude, Gemini and Grok two of the Index questions for field service management software, with the category and the place already filled in, and shows every answer word for word. About 30 seconds, no sign-up. The page on how AI assistants recommend field service management software shows what an owner can work on. Nothing can guarantee that an assistant names you.

Named here? Put it on your site

Every business in the ranking was named in two or more answers. The badge says that and nothing more: no position, because the ranges above do not support one. It links back to this page, so anyone can check.

Correct or remove a listing
Named by AI assistants: Field service management software in Germany, AIGROW AI Visibility Index, November 2026
<a href="https://aigrow.gg/index/field-service-management/germany"><img src="https://aigrow.gg/badges/index/2026-11/field-service-management/germany.svg" width="312" height="100" alt="Named by AI assistants: Field service management software in Germany, AIGROW AI Visibility Index, November 2026"></a>

The questions

Asked word for word, three times each, to every assistant, in German. The English under each is our translation. The prompt is the one the free scan uses. No web search, no location and no chat history, so every answer starts from the same place.

  1. 1Welche Außendienst-Software ist für ein kleines Unternehmen in Deutschland am besten?What is the best field service management software for a small business in Germany?
  2. 2Ich habe einen Sanitär- und Heizungsbetrieb in Deutschland mit sechs Technikern, und wir vergeben die Aufträge noch per Telefon und auf Papier. Welche Software für die Auftragsverwaltung würdest du empfehlen?I run a plumbing and heating company in Germany with six technicians, and we still assign jobs by phone and on paper. Which job management software would you recommend?
  3. 3Welche Außendienst-Software würdest du einem kleinen Elektrobetrieb in Deutschland empfehlen?Which field service software would you recommend to a small electrical contractor in Germany?
  4. 4Welche Außendienst-App ist für die Techniker eines kleinen Unternehmens in Deutschland auf dem Smartphone am einfachsten zu bedienen?Which field service app is easiest for technicians to use on their phones at a small company in Germany?

How to read this page

The full method
What it measures
Which names these models produce when asked cold, from what they learned in training. It is not a review, a rating or our recommendation, and a business missing here may simply be one the models were never shown.
Why the ranges matter
36 answers is a sample. Asked again next month, most shares will move by a few points; the ranges say how far they could move by chance alone.
One business, several spellings
Branches, legal suffixes and spellings of one business are merged, and the other spellings are printed under its name. Names that might be two businesses are kept apart.
A name is wrong
If a business here is closed, misnamed or yours and you want it removed, tell us. We correct or remove it when the page is next published.

AI Visibility Index

Elsewhere in the Index

Field service management software elsewhere
AustriaSwitzerlandAustraliaBelgiumBrazilCanada
Also in Germany
CRM softwareAccounting softwareRestaurant POS systemsEmail marketing softwareProject management softwarePayroll software

Not on this list? See what ChatGPT says about your business

Field service management software, Germany: see whether the assistants name you, or someone else.

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Read the method

Edition November 2026 · published by Guglielmo Paesano, founder of AIGROW · data under CC BY 4.0