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Review management software in the United Kingdom that AI assistants recommend

Birdeye is named most, in 86% of 36 answers.

The ranking

AI Recommendation Rate

Review management software in the United Kingdom named by AI assistants, November 2026

  1. 1Birdeye86%

    95%: 71 to 94%

    ChatGPT
    75%
    Claude
    92%
    Gemini
    92%
    Questions
    4 of 4
    Avg. position
    2.4

    Named in answers to

    • What is the best review management software for a small business in the UK?, from ChatGPT, Claude and Gemini
    • I own two restaurants in the UK and can't keep up with answering reviews on every site. Which review management tool would you recommend?, from ChatGPT, Claude and Gemini
    • Which review management software would you recommend to a dental practice in the UK that wants more reviews?, from ChatGPT, Claude and Gemini
    • Which review management tool is the most affordable for a business with one location in the UK?, from Claude and Gemini
    Is this your business?
  2. 2Trustpilot58%

    95%: 42 to 73%

    ChatGPT
    33%
    Claude
    92%
    Gemini
    50%
    Questions
    4 of 4
    Avg. position
    3

    Named in answers to

    • What is the best review management software for a small business in the UK?, from ChatGPT, Claude and Gemini
    • I own two restaurants in the UK and can't keep up with answering reviews on every site. Which review management tool would you recommend?, from Claude
    • Which review management software would you recommend to a dental practice in the UK that wants more reviews?, from ChatGPT, Claude and Gemini
    • Which review management tool is the most affordable for a business with one location in the UK?, from Claude

    Also written Trustpilot Business

    Is this your business?
  3. 3Podium50%

    95%: 35 to 66%

    ChatGPT
    17%
    Claude
    83%
    Gemini
    50%
    Questions
    4 of 4
    Avg. position
    2.3

    Named in answers to

    • What is the best review management software for a small business in the UK?, from Claude and Gemini
    • I own two restaurants in the UK and can't keep up with answering reviews on every site. Which review management tool would you recommend?, from Claude and Gemini
    • Which review management software would you recommend to a dental practice in the UK that wants more reviews?, from ChatGPT and Claude
    • Which review management tool is the most affordable for a business with one location in the UK?, from Claude
    Is this your business?
  4. 4NiceJob39%

    95%: 25 to 55%

    ChatGPT
    50%
    Claude
    58%
    Gemini
    8%
    Questions
    3 of 4
    Avg. position
    3.3

    Named in answers to

    • What is the best review management software for a small business in the UK?, from ChatGPT and Claude
    • Which review management software would you recommend to a dental practice in the UK that wants more reviews?, from Claude
    • Which review management tool is the most affordable for a business with one location in the UK?, from ChatGPT, Claude and Gemini
    Is this your business?
  5. 5BrightLocal36%

    95%: 23 to 52%

    ChatGPT
    33%
    Claude
    0%
    Gemini
    75%
    Questions
    3 of 4
    Avg. position
    2.2

    Named in answers to

    • What is the best review management software for a small business in the UK?, from ChatGPT and Gemini
    • I own two restaurants in the UK and can't keep up with answering reviews on every site. Which review management tool would you recommend?, from Gemini
    • Which review management tool is the most affordable for a business with one location in the UK?, from ChatGPT and Gemini
    Is this your business?
  6. 6Reputation31%

    95%: 18 to 47%

    ChatGPT
    17%
    Claude
    75%
    Gemini
    0%
    Questions
    3 of 4
    Avg. position
    3.4

    Named in answers to

    • What is the best review management software for a small business in the UK?, from Claude
    • I own two restaurants in the UK and can't keep up with answering reviews on every site. Which review management tool would you recommend?, from ChatGPT and Claude
    • Which review management software would you recommend to a dental practice in the UK that wants more reviews?, from Claude

    Also written Reputation.com

    Is this your business?
  7. 7ReviewTrackers22%

    95%: 12 to 38%

    ChatGPT
    25%
    Claude
    33%
    Gemini
    8%
    Questions
    2 of 4
    Avg. position
    2.6

    Named in answers to

    • What is the best review management software for a small business in the UK?, from Claude
    • I own two restaurants in the UK and can't keep up with answering reviews on every site. Which review management tool would you recommend?, from ChatGPT, Claude and Gemini
    Is this your business?
  8. 8Google Business Profile17%

    95%: 8 to 32%

    ChatGPT
    25%
    Claude
    25%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    1.2

    Named in answers to

    • Which review management tool is the most affordable for a business with one location in the UK?, from ChatGPT and Claude
    Is this your business?
  9. 9Doctify17%

    95%: 8 to 32%

    ChatGPT
    25%
    Claude
    25%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    3

    Named in answers to

    • Which review management software would you recommend to a dental practice in the UK that wants more reviews?, from ChatGPT and Claude
    Is this your business?
  10. 10Reviews.io14%

    95%: 6 to 29%

    ChatGPT
    17%
    Claude
    25%
    Gemini
    0%
    Questions
    2 of 4
    Avg. position
    4.8

    Named in answers to

    • What is the best review management software for a small business in the UK?, from ChatGPT and Claude
    • Which review management software would you recommend to a dental practice in the UK that wants more reviews?, from Claude
    Is this your business?
  11. 11Grade.us11%

    95%: 4 to 25%

    ChatGPT
    0%
    Claude
    17%
    Gemini
    17%
    Questions
    3 of 4
    Avg. position
    5

    Named in answers to

    • What is the best review management software for a small business in the UK?, from Claude
    • Which review management software would you recommend to a dental practice in the UK that wants more reviews?, from Claude
    • Which review management tool is the most affordable for a business with one location in the UK?, from Gemini
    Is this your business?
  12. 12Working Feedback8%

    95%: 3 to 22%

    ChatGPT
    8%
    Claude
    0%
    Gemini
    17%
    Questions
    1 of 4
    Avg. position
    2.7

    Named in answers to

    • Which review management software would you recommend to a dental practice in the UK that wants more reviews?, from ChatGPT and Gemini
    Is this your business?
  13. 13Feefo8%

    95%: 3 to 22%

    ChatGPT
    8%
    Claude
    17%
    Gemini
    0%
    Questions
    1 of 4
    Avg. position
    5

    Named in answers to

    • What is the best review management software for a small business in the UK?, from ChatGPT and Claude
    Is this your business?

Open a row to see each assistant's share of its own answers. Questions counts how many of the four produced the name at least once; position is where it came in the answer's list, 1 being first. 10 more names came up in a single answer and are counted above but not listed.

Review management software in the United Kingdom: is this your field?

23different names in 36 answers, 10 of them only once. The assistants change their minds from one answer to the next.

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How the AIGROW Score is measured

No business can pay to appear in the Index, rise in it or be removed from it. How the Index stays neutral

AI Visibility Index · November 2026

Asked about review management software in the United Kingdom, ChatGPT, Claude and Gemini named Birdeye most often, in 86% of answers (its AI Recommendation Rate), then Trustpilot (58%) and Podium (50%). Across 36 answers they named 23 different businesses, 10 of them only once. Each of four buyer questions was asked three times, in English, in November 2026.

The AI Recommendation Rate is the fraction of the 36 answers that named a business. The range under it is a 95% confidence interval: where two ranges overlap, the gap between those businesses could be chance.

Names are printed as the assistants wrote them. We have not checked that any of them is good, open, or real.

Review management software · United Kingdom

86% of answers named Birdeye

Answers
36
Businesses named
23
Named only once
10
Named by 2+ assistants
13 of 13
Named again on a rerun
74%

Edition November 2026. Download the data

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What each assistant said

The same questions, the same number of times, and often different names. Each column is one assistant's top five from the ranking above, with the share of its own answers that named them.

#ChatGPTClaudeGemini
1Birdeye75%Birdeye92%Birdeye92%
2NiceJob50%Trustpilot92%BrightLocal75%
3Trustpilot33%Podium83%Trustpilot50%
4BrightLocal33%Reputation75%Podium50%
5ReviewTrackers25%NiceJob58%Grade.us17%

Questions about review management software in the United Kingdom

How AI assistants recommend review management software

ChatGPT, Claude and Gemini named Birdeye most often, in 86% of 36 answers, then Trustpilot (58%) and Podium (50%). The names come from what the assistants answered to four buyer questions in November 2026; we have not checked that any of them is good, open or real.

On the first name, yes: each of them named Birdeye most often. All 13 listed businesses were named by two or more of them.

Each question was asked three times. Of the names an assistant gave for a question, 74% came back in two or more of those runs; the rest came up once. The 95% range beside each rate in the ranking shows how far it could move by chance.

Run the free checker: it asks ChatGPT, Claude, Gemini and Grok two of the Index questions for review management software, with the category and the place already filled in, and shows every answer word for word. About 30 seconds, no sign-up. The page on how AI assistants recommend review management software shows what an owner can work on. Nothing can guarantee that an assistant names you.

Named here? Put it on your site

Every business in the ranking was named in two or more answers. The badge says that and nothing more: no position, because the ranges above do not support one. It links back to this page, so anyone can check.

Correct or remove a listing
Named by AI assistants: Review management software in the United Kingdom, AIGROW AI Visibility Index, November 2026
<a href="https://aigrow.gg/index/review-management/united-kingdom"><img src="https://aigrow.gg/badges/index/2026-11/review-management/united-kingdom.svg" width="312" height="100" alt="Named by AI assistants: Review management software in the United Kingdom, AIGROW AI Visibility Index, November 2026"></a>

The questions

Asked word for word, three times each, to every assistant. The prompt is the one the free scan uses. No web search, no location and no chat history, so every answer starts from the same place.

  1. 1What is the best review management software for a small business in the UK?
  2. 2I own two restaurants in the UK and can't keep up with answering reviews on every site. Which review management tool would you recommend?
  3. 3Which review management software would you recommend to a dental practice in the UK that wants more reviews?
  4. 4Which review management tool is the most affordable for a business with one location in the UK?

How to read this page

The full method
What it measures
Which names these models produce when asked cold, from what they learned in training. It is not a review, a rating or our recommendation, and a business missing here may simply be one the models were never shown.
Why the ranges matter
36 answers is a sample. Asked again next month, most shares will move by a few points; the ranges say how far they could move by chance alone.
One business, several spellings
Branches, legal suffixes and spellings of one business are merged, and the other spellings are printed under its name. Names that might be two businesses are kept apart.
A name is wrong
If a business here is closed, misnamed or yours and you want it removed, tell us. We correct or remove it when the page is next published.

AI Visibility Index

Elsewhere in the Index

Review management software elsewhere
AustraliaAustriaBelgiumBrazilCanadaDenmark
Also in the United Kingdom
CRM softwareAccounting softwareRestaurant POS systemsEmail marketing softwareProject management softwarePayroll software

Not on this list? See what ChatGPT says about your business

Review management software, United Kingdom: see whether the assistants name you, or someone else.

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Read the method

Edition November 2026 · published by Guglielmo Paesano, founder of AIGROW · data under CC BY 4.0