Veterinary industry

AI operations for veterinary clinics and animal hospitals

Answer every call and message, book appointments, send vaccination and check-up reminders, answer routine questions on hours, published prices and preparing for surgery, route refill requests to the vet and send review requests. Urgent calls go to staff at once, and every diagnosis, dose and clinical answer stays with the vet.

Each price below is the starting price for one system. No system diagnoses, suggests a dose or decides whether a pet needs to be seen.

Veterinary operating stack
4 systemsfrom the first call to the vaccination reminder
Calls and booking
AI receptionist
Reminders and pre-surgery instructions
onboarding
Messages and refill requests
support agent
Weekly view
reporting

The page connects current AIGROW offers. It does not assume that every team needs the complete stack.

A veterinary clinic can hand AI agents its front desk: calls and messages, appointment booking, vaccination and check-up reminders, refill requests for the vet and review requests. AIGROW builds each system at a published starting price and can run it as an AI Operations function. Urgent calls go to staff at once, and clinical answers stay with the vet.

4 systems, each with its own scope

The prices below come from the current offer pages. They are starting prices for individual systems, not a quote for the complete workflow.

AI ReceptionistAnswer every call, book, move and cancel appointments in the practice software and answer routine questions about hours, the prices the clinic publishes and how to prepare a pet for surgery. It gives no clinical advice. Anything that sounds urgent goes to staff at once under the emergency rules your vets write. to build, then $149 a month to run. No per-minute surprises.From $390Live in 5 to 7 days
Onboarding AutomationSend vaccination and check-up reminders on the intervals you set, the appointment reminder, the pre-surgery instructions your vet wrote and the review request after the visit. The vet approves the clinical wording of every message. Messages go only to clients who agreed to receive them. One-time deployment with delivered source and 30 days of production support.From $190Live in 5 to 7 days
Support AgentSort email, website and app messages, draft replies to routine questions from answers the clinic approved and pass each prescription refill request to the vet with the pet and the medication written down. The vet decides every refill. Symptoms, results, diagnosis and dosage go to the clinical team, and every draft waits in the approval queue. One-time deployment with delivered source and 30 days of production support.From $290Live in 7 to 10 days
Reporting PipelinePrepare the weekly view of calls, reminders due, open refill requests and missed appointments from the systems in scope. The practice manager decides who to call and what to change. One-time deployment with delivered source and 30 days of production support.From $190Live in 5 to 7 days

A clinic day with the front desk queues visible

Hypothetical workflow. It shows how the four published systems could support a small animal clinic. It is not a client story or a claim about results.

Queue or recordWhat the system doesHuman control
Calls while the desk checks clients inThe AI receptionist books vaccinations and check-ups into open slots and answers questions on hours and the published prices.Staff take every urgent call at once
A caller describes an emergencyThe receptionist follows your emergency rules: it transfers the call to staff during your hours and gives the emergency clinic you named outside them.The vet decides what happens next
Refill requestsThe support agent records the pet, the medication and the pickup choice and places the request in the vet's queue.The vet approves or declines each one
Vaccinations and check-ups dueThe reminder sequence sends the notices on your intervals and the pre-surgery instructions the vet wrote before each procedure.The vet approves the clinical wording
The weekly reportThe reporting pipeline lists calls, reminders due, open refill requests and missed appointments.The practice manager decides

Match the bottleneck to the smallest useful system

A workflow belongs in scope only when its inputs, rules, owner and acceptance check can be written down.

Current bottleneckPublished systemWhat stays human
Calls ring out while the desk checks clients inAI ReceptionistUrgent calls and clinical questions
Vaccination reminders go out late or not at allOnboarding AutomationThe clinical wording of every message
Refill requests sit in the general inboxSupport AgentEvery refill and every dose
Nobody sees which reminders were missedReporting PipelineWho to call and when

Before automating Veterinary work

Scope boundaries, current tools, human approval and how to start with one system.

It follows the emergency rules your vets write: which signs count as urgent, who is alerted and what the caller is told. During your hours the call goes to staff at once. Outside them the caller gets the emergency clinic or number you name. It never judges how ill a pet is or tells a caller to wait.

No. It answers the questions the clinic approved, such as hours, published prices, what to bring and the fasting instructions your vet wrote, and it tells callers they are speaking with an AI. Symptoms, test results, diagnosis, medication and dosage stay with the vet. It never diagnoses.

It takes the request, with the pet, the medication and the pharmacy or pickup choice, and places it in the vet's queue with the record attached where your software allows it. The vet approves or declines every refill under the rules that apply to your practice. It never tells a client that a refill will be approved.

Practice software such as ezyVet, Cornerstone, AVImark or Provet Cloud differs in the access it allows. AIGROW checks each connector before the scope is approved. Where direct booking is not possible, the receptionist takes the request and a person confirms it. A missing connector can change the price or timeline.

Yes. The same work can run as an AI Operations function on a monthly plan. AIGROW hosts the agents, keeps the review queue and the action logs and sends a weekly report, while your team handles every exception. The AI Audit is the first paid step: it maps which front desk tasks agents can take and what that work costs today.

Start with the calls the desk cannot reach.

Book the AI Audit to see which front desk work agents can take at your clinic, or describe the workflow now. AI Operations can then run what is built, with your team and your vets on every exception.

Starting prices shown · written scope · human controls named