Dental and medical industry

AI operations for dental and medical practices

Answer every call, book and move appointments, collect intake and insurance forms before the visit and answer the routine patient questions. Your team keeps every clinical question, insurance check and patient conversation that needs a person.

HIPAA applies to patient data in the US. The written scope names which patient data each system touches and the agreement that covers it.

Dental and medical operating stack
4 systemsfrom the ringing phone to the weekly practice report
Phones and booking
AI receptionist
Intake and insurance forms
onboarding
Patient messages
support agent
Practice report
reporting

The page connects current AIGROW offers. It does not assume that every team needs the complete stack.

A dental or medical practice can hand AI agents its front desk routine: answering calls, booking and moving appointments, collecting intake and insurance forms and drafting replies to routine patient questions. AIGROW builds each system at a published starting price and can run it as an AI Operations function. Clinical questions and judgement stay with your team.

4 systems, each with its own scope

The prices below come from the current offer pages. They are starting prices for individual systems, not a quote for the complete workflow.

AI ReceptionistAnswer every call, book, move and cancel appointments in the schedule and answer routine questions about hours, directions and what to bring. It gives no clinical advice. Symptoms, urgent calls and upset patients go straight to your team. to build, then $149 a month to run. No per-minute surprises.From $390Live in 5 to 7 days
Onboarding AutomationSend new patients the intake and insurance forms before the first visit, remind them of what is missing and show the front desk what has arrived. Staff verify insurance and review every form. The clinician reviews the medical history. One-time deployment with delivered source and 30 days of production support.From $190Live in 5 to 7 days
Support AgentSort patient emails and portal messages and draft replies to routine questions from answers the practice approved. Clinical questions, billing disputes and complaints go to a person. One-time deployment with delivered source and 30 days of production support.From $290Live in 7 to 10 days
Reporting PipelinePrepare the weekly practice report, such as missed appointments, open recalls and unfinished forms, from the systems in scope. The practice decides who to call and what to change. One-time deployment with delivered source and 30 days of production support.From $190Live in 5 to 7 days

A practice day with the front desk queue visible

Hypothetical workflow. It shows how the four published systems could support a practice front desk. It is not a patient story or a claim about results.

Queue or recordWhat the system doesHuman control
Calls at opening timeThe AI receptionist answers the calls the front desk cannot reach, books into open slots and takes messages with a written summary.The team handles anything clinical
New patient formsThe onboarding workflow sends the intake and insurance forms, reminds the patient before the visit and marks what is complete.Staff verify insurance
Patient messagesThe support agent sorts portal and email messages and drafts replies to routine questions for staff to approve.Clinical questions go to a clinician
The weekly practice reportThe reporting pipeline lists missed appointments, open recalls and unfinished forms from the systems in scope.The practice decides follow-up

Match the bottleneck to the smallest useful system

A workflow belongs in scope only when its inputs, rules, owner and acceptance check can be written down.

Current bottleneckPublished systemWhat stays human
Calls ring out while the desk is busyAI ReceptionistClinical and urgent calls
Intake and insurance forms arrive lateOnboarding AutomationInsurance checks and form review
The inbox fills with routine questionsSupport AgentClinical answers and complaints
Nobody sees the open recall listReporting PipelineWho to call and when

Before automating Dental and medical work

Scope boundaries, current tools, human approval and how to start with one system.

Yes. In the US, HIPAA applies to the patient data a practice holds and to vendors that handle it for the practice. The written scope names which patient data each system touches, where it is stored and the agreement it works under, such as a business associate agreement. This page is not a compliance promise, and your practice keeps its own HIPAA duties.

No. It answers the questions the practice approved, such as hours, directions, what to bring and how to reschedule, and it tells callers they are speaking with an AI. Symptoms, treatment questions and anything urgent go to your clinical team. It never diagnoses.

Reminders and recalls fit the Bookings and reminders function of AI Operations, which books, reminds and refills cancelled slots under your calendar rules. A review request after the visit can be added to the written scope, with wording you approve, sent only to patients who agreed to receive messages.

It depends on the scheduling and records access your software allows. AIGROW checks each connector before the scope is approved. Where direct booking is not possible, the receptionist takes the request and a person confirms it. A missing connector can change the price or timeline.

Yes. The same work can run as an AI Operations function on a monthly plan. AIGROW hosts the agents, keeps the review queue and the action logs and sends a weekly report, while your team handles every exception. The AI Audit is the first paid step: it maps which front desk tasks agents can take and what that work costs today.

Start with the phones.

Book the AI Audit to see which front desk work agents can take at your practice, or describe the workflow now. AI Operations can then run what is built, with your team handling every exception.

Starting prices shown · written scope · human controls named