AI Visibility Index · November 2026
What AI assistants recommend in the United States
Who ChatGPT, Claude and Gemini name when a buyer in the United States asks them for a business, in 49 categories. The questions were asked in English, three times each.
By kind of business
The figure on the right is the share of answers that named the leader. Open a category for the full ranking with its uncertainty.
Software
Accounting softwareNamed most: FreshBooks, Xero and QuickBooks Online.100%9 listed of 12
AI chatbotsNamed most: Microsoft Copilot, ChatGPT and Claude.97%5 listed of 6
AI writing toolsNamed most: Jasper, Copy.ai and Grammarly.86%12 listed of 14
Appointment booking softwareNamed most: Acuity Scheduling, Jane App and Square Appointments.50%22 listed of 27
Business intelligence softwareNamed most: Microsoft Power BI, Tableau and Looker Studio.100%8 listed of 12
Business phone systemsNamed most: RingCentral, Nextiva and Ooma.100%10 listed of 11
Cloud storage servicesNamed most: Google Drive, Microsoft OneDrive and Dropbox.100%10 listed of 10
CRM softwareNamed most: HubSpot, Pipedrive and Zoho CRM.100%12 listed of 16
Document management softwareNamed most: M-Files, DocuWare and Box.67%16 listed of 22
E-commerce platformsNamed most: Shopify, BigCommerce and Squarespace.83%9 listed of 10
E-signature softwareNamed most: Dropbox Sign, PandaDoc and DocuSign.94%7 listed of 12
Email marketing softwareNamed most: Mailchimp, MailerLite and Constant Contact.92%12 listed of 13
Employee scheduling softwareNamed most: When I Work, Homebase and 7shifts.92%9 listed of 9
ERP softwareNamed most: Odoo, Oracle NetSuite and Acumatica.83%20 listed of 22
Expense management softwareNamed most: Expensify, Ramp and Zoho Expense.100%9 listed of 14
Field service management softwareNamed most: Jobber, Housecall Pro and ServiceTitan.100%11 listed of 11
Help desk softwareNamed most: Freshdesk, Help Scout and Zendesk.100%12 listed of 13
HR softwareNamed most: Gusto, BambooHR and Rippling.100%10 listed of 12
Inventory management softwareNamed most: inFlow Inventory, Zoho Inventory and Square.78%11 listed of 13
Invoicing softwareNamed most: Wave, FreshBooks and Zoho Invoice.100%12 listed of 13
Live chat softwareNamed most: Tidio, Intercom and LiveChat.89%13 listed of 13
Marketing automation softwareNamed most: HubSpot, ActiveCampaign and Mailchimp.83%13 listed of 13
Online course platformsNamed most: Teachable, Thinkific and Kajabi.92%12 listed of 15
Password managersNamed most: 1Password, Bitwarden and Keeper Security.100%5 listed of 6
Payment processorsNamed most: Square, Stripe and Shopify.97%11 listed of 13
Payroll softwareNamed most: Gusto, QuickBooks Payroll and OnPay.100%10 listed of 11
Project management softwareNamed most: Asana, Trello and ClickUp.97%11 listed of 12
Property management softwareNamed most: Avail, TurboTenant and Buildium.75%16 listed of 18
Restaurant POS systemsNamed most: Toast, Square and TouchBistro.100%11 listed of 11
Retail POS systemsNamed most: Square, Shopify and Lightspeed.100%9 listed of 9
Review management softwareNamed most: Birdeye, Podium and NiceJob.89%18 listed of 23
SEO toolsNamed most: Semrush, Ahrefs and Moz.86%11 listed of 13
Social media management toolsNamed most: Buffer, Later and Hootsuite.92%11 listed of 12
Survey toolsNamed most: SurveyMonkey, Google Forms and Typeform.97%7 listed of 8
Team chat appsNamed most: Slack, Microsoft Teams and Google Chat.100%6 listed of 7
Time tracking softwareNamed most: Clockify, Toggl Track and Harvest.100%10 listed of 14
Video conferencing toolsNamed most: Zoom, Google Meet and Microsoft Teams.100%7 listed of 7
Web hosting providersNamed most: SiteGround, DreamHost and WP Engine.94%18 listed of 19
Webinar softwareNamed most: Zoom, Demio and Livestorm.100%12 listed of 15
Website buildersNamed most: Squarespace, Wix and Shopify.100%11 listed of 12
Consumer brands
BanksNamed most: Capital One, Chase and Ally Bank.100%11 listed of 14
Car brandsNamed most: Toyota, Honda and Hyundai.75%13 listed of 13
Car insurance companiesNamed most: State Farm, USAA and GEICO.92%12 listed of 13
Electronics retailersNamed most: Best Buy, Micro Center and B&H Photo Video.100%9 listed of 11
Energy suppliersNamed most: Green Mountain Energy, Constellation and Direct Energy.50%16 listed of 24
Home internet providersNamed most: Verizon Fios, Google Fiber and AT&T Fiber.100%7 listed of 9
Mobile carriersNamed most: Verizon, T-Mobile and AT&T.75%10 listed of 11
Online brokersNamed most: Charles Schwab, Fidelity Investments and Vanguard.97%10 listed of 11
SupermarketsNamed most: Walmart, Wegmans and Whole Foods Market.50%15 listed of 16
AI Source Map
The sites the assistants read
Before they answer with web search on, the assistants read other sites. The AI Source Map lists the ones they read most in the United States, overall and for each category.
Related research
The brands AI recommends in the United States
Which brands do ChatGPT, Gemini and Claude name in the United States? Nine categories, first names and mention counts, from the October 2026 AIGROW Index.
Not on this list? See what ChatGPT says about your business
United States: see whether the assistants name you, or someone else.
Free, no account, no card. About a minute.
Edition November 2026 · published by Guglielmo Paesano, founder of AIGROW · data under CC BY 4.0