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AIGrow provides AI visibility monitoring, a business assistant, blog publishing and scoped automation services. Start with the free scan to inspect the output before paying.

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AI Visibility Index · September 2026

Help desk software AI assistants recommend

Who ChatGPT, Claude, Gemini and Grok name when a buyer asks them for help desk software, in five places. Each ranking comes from the same buyer questions, asked three times in the local language.

By place

Grouped by country. The figure on the right is the share of answers that named the leader; open a place for the full ranking with its uncertainty.

Australia

AustraliaNamed most: Zendesk, Freshdesk and Intercom.100%9 listed of 12

Canada

CanadaNamed most: Zendesk, Help Scout and Freshdesk.100%10 listed of 14

Ireland

IrelandNamed most: Zendesk, Freshdesk and Intercom.100%8 listed of 11

United Kingdom

United KingdomNamed most: Zendesk, Freshdesk and Help Scout.100%6 listed of 8

United States

United StatesNamed most: Zendesk, Help Scout and Freshdesk.92%10 listed of 11

Are you on one of these lists?

The free scan asks the same assistants the questions your own customers ask, and shows who they name instead of you.

Run the free AI scanHow the Index is measured

Edition September 2026 · data under CC BY 4.0