Software that acts, not software that answers
An assistant waits to be asked. An agent watches a trigger, decides against your rules and performs the work in your own tools, then writes down everything it did. When it meets something your rules do not cover, it escalates instead of guessing.
Managed runtime starts at $49 a month after the workflow, usage and operating responsibilities are approved in writing.
- 09:14:02 email in, classified
- billing
- 09:14:03 reply drafted and sent
- in 1s
- 09:14:31 email in, classified
- refund
- 09:14:31 no rule matched
- to a person
- Sensitive request
- kept with a person
Example only, not production activity. A deployed agent logs its actions and escalates requests outside the approved rules.
What an agent actually does
The same three steps every time, running continuously. The interesting part is the third one: acting inside your tools is what separates this from a summary in a chat window.
What changes when the rules are automated
The agent handles repeatable assembly and routing. A person keeps judgement, approval and every exception outside the agreed rules.
Examples of agent workflows
These scopes illustrate tasks an agent can support. Integrations, access and acceptance checks must be confirmed for your process before deployment.
Operations
Invoices processed from the inbox, restock alerts triggered from stock levels, vendor follow-ups chased without anyone remembering to chase them.
Invoice intakeRestock alertsVendor follow-upCustomer success
Tickets classified and routed on arrival, replies drafted with the account context attached, and anything the rules do not cover handed to a person with the history already assembled.
TriageDrafted repliesEscalation with contextGrowth
Content published on cadence, leads scored against behaviour and firmographics, performance reports assembled and delivered before the meeting rather than during it.
PublishingLead scoringReportingWhat one task is costing you
Two inputs, both yours. Nothing is sent anywhere and no email is asked for: the arithmetic runs in your browser and the coefficient it uses is printed under the result.
Illustrative model only. It assumes an agent removes 85% of the entered hours while a person keeps the remainder. This is not a savings estimate or ROI forecast. An audit measures the real workflow before a build is recommended.
Pre-built, or your own, on the same runtime
Scope an agent for your process or commission one around it. Managed runtime starts at $49 a month, with model usage, integrations, monitoring and support confirmed in the written offer.
Triage, draft and escalate from your approved support rules.
- AI triage & classification
- Approved auto-responses
- Knowledge-base training
- Helpdesk integration
- 30-day production support
Documented lead scoring rules, connected to your CRM.
- Behavioral + firmographic scoring
- Triggered CRM sync
- Prioritization dashboard
- Nurture triggers
- 30-day support
Managed hosting, health checks and action logs for your agents.
- Managed agent hosting
- Health checks defined in scope
- Action logs
- Capacity priced for approved usage
What runs without you, and what does not
An agent that claims to need no supervision is describing a system nobody has audited.
- Anything triggered by an event and resolvable by a rule you wrote
- Reading, classifying, routing and drafting at any volume
- Acting inside Slack, HubSpot, Notion, Salesforce, Stripe and any REST API
- Writing every action it takes to an auditable log
- Running continuously, including while nobody is watching
- Any case the rules do not cover: it escalates with the context assembled
- Approval on whichever action classes you choose to gate
- Judgement calls, exceptions and anything with a relationship attached
- The decision to change the rules when the process changes
- Credentials: the agent gets least-privilege access to exactly what it acts on
Before you deploy
What an agent is, what it costs to run, what happens when it is wrong, and where your data goes.
Start with one rule-driven job.
Bring the trigger, approved actions, exception path and systems involved. The first scope decides whether a listed agent fits or the workflow needs a custom blueprint.
Runtime from $49/mo · final scope approved first