Troubleshooting

How to contact support

Send a useful support request without exposing credentials.

2 min · Last updated 2026-09-21

Use the contact form for product, billing, audit, integration, or build support. You can also email hello@aigrow.gg.

When contacting support, include: - Your account email - The site, deployment, invoice, or feature affected - What you expected and what happened instead - The exact error message and time it occurred - Steps that reproduce the problem - The browser and device for dashboard issues

Never include a password, one-time sign-in link, API key, access token, or full payment card details. Response targets and escalation paths apply only when they are written into the purchased service or support scope.

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