Salons and spas industry

AI operations for hair, beauty and nail salons and day spas

Answer the phone while your team is with clients, book and rebook into your booking system, send reminders and no-show follow-ups, offer cancelled slots to the waitlist, answer the routine questions and draft review replies. Your team keeps treatment suitability, allergies, patch tests, prices and every complaint.

Each price below is the starting price for one system. Allergy, patch test and treatment questions go to a person, and no review reply is posted on its own.

Salons and spas operating stack
4 systemsfrom the first call to the rebooking reminder
Calls and bookings
AI receptionist
Reminders and rebooking
onboarding
Messages, waitlist and reviews
support agent
Weekly view
reporting

The page connects current AIGROW offers. It does not assume that every team needs the complete stack.

A hair, beauty or nail salon or day spa can hand AI agents the front desk: calls, bookings and rebookings, reminders, no-show follow-ups, waitlist fills and drafted review replies. AIGROW builds each system at a published starting price and can run it as an AI Operations function. Allergies, patch tests and complaints stay with your team.

4 systems, each with its own scope

The prices below come from the current offer pages. They are starting prices for individual systems, not a quote for the complete workflow.

AI ReceptionistAnswer calls while your team is with clients, book, move and cancel appointments in the booking system with the right stylist and service length and answer routine questions about hours, parking and the published price list. Treatment suitability, allergies, patch tests, prices outside the list and complaints go to a person. It never says a treatment is safe for someone. to build, then $149 a month to run. No per-minute surprises.From $390Live in 5 to 7 days
Onboarding AutomationSend the confirmation, a reminder with your cancellation policy, the no-show follow-up, a rebooking reminder on the interval you set for each service and the review request after the visit. The owner sets the deposit and no-show policy and approves every message. Exceptions and charges stay with the owner. One-time deployment with delivered source and 30 days of production support.From $190Live in 5 to 7 days
Support AgentSort email, website and social messages, draft replies to routine questions, offer cancelled slots to clients on the waitlist and draft a reply to each new review. A manager approves every review reply. Complaints, refunds and anything about a reaction or a result go to a person. One-time deployment with delivered source and 30 days of production support.From $290Live in 7 to 10 days
Reporting PipelinePrepare the weekly view of bookings by channel, no-shows, waitlist fills, rebookings and reviews waiting for a reply from the systems in scope. The owner decides what to change. One-time deployment with delivered source and 30 days of production support.From $190Live in 5 to 7 days

One client, from the booking call to the next appointment

Hypothetical workflow. It shows how the four published systems could support a busy salon. It is not a client story or a claim about results.

A call during a full afternoonThe AI receptionist books a cut and colour with the stylist the client asked for, in the slot length the booking system sets.Staff handle anything off the scripthuman owner
A question about a past reactionThe client mentions a reaction to a hair dye last year. The receptionist does not answer it: it notes the details and passes them to the colourist.The colourist decideshuman owner
The reminder and a cancellationThe sequence sends the reminder with your cancellation policy. Another client cancels, and the support agent offers that slot to the waitlist.The owner sets the policyhuman owner
After the visitThe sequence sends the review request, then a rebooking reminder on the interval you set for that service.The owner approves every messagehuman owner
Monday morningNew reviews have draft replies waiting, and the weekly report shows no-shows, waitlist fills and rebookings.A manager approves every replyhuman owner

Match the bottleneck to the smallest useful system

A workflow belongs in scope only when its inputs, rules, owner and acceptance check can be written down.

Current bottleneckPublished systemWhat stays human
The phone rings while every chair is busyAI ReceptionistAllergies, patch tests and suitability
No-shows leave gaps in the appointment bookOnboarding AutomationDeposits and no-show charges
Cancelled slots stay emptySupport AgentComplaints and every review reply
Nobody counts no-shows and rebookingsReporting PipelineWhat to change

Before automating Salons and spas work

Scope boundaries, current tools, human approval and how to start with one system.

They go to a person. The receptionist does not say whether a treatment suits someone, whether a past reaction matters or whether a patch test can be skipped. Where your rules say a service needs a patch test, the booking and the reminder say so in your words. A trained member of your team carries out the test and decides whether the service goes ahead.

Booking systems such as Fresha, Vagaro, Phorest, Boulevard or Mindbody differ in the access they allow. AIGROW checks each connector before the scope is approved. Where direct booking is not possible, the receptionist takes the request and a person confirms it. A missing connector can change the price or timeline.

It does not take card details on a call or decide a charge. Deposits and no-show fees run through your booking system under your policy, and any exception is the owner's call. Reminders state the policy in the words you approve.

Yes. It says so at the start of the call and confirms it whenever asked. A caller who asks for a person is transferred during your hours, or gets a booked callback outside them.

Yes. The same work can run as an AI Operations function on a monthly plan. AIGROW hosts the agents, keeps the review queue and the action logs and sends a weekly report, while your team handles every exception. The AI Audit is the first paid step: it maps which front desk tasks agents can take and what that work costs today.

Start with the calls during appointments.

Book the AI Audit to see which front desk work agents can take at your salon, or describe the workflow now. AI Operations can then run what is built, with your team handling every exception.

Starting prices shown · written scope · human controls named