How AI assistants recommend cloud storage services
A small business that asks an AI assistant for cloud storage gets a short list of services, and the list can differ from country to country. Here is what the assistants answered in every country the AIGROW Index asked, and what a service can work on.
- Countries asked
- 20
- Names in the rankings
- 42
- Products named per country
- 10
- Names repeated on a rerun
- 89%
- Answers that name the leader
- 100%
The first two rows are counts; the rows under them are medians over the ranked pages. Every question was asked without a location or a chat history.
Asked for cloud storage in 20 countries, ChatGPT, Claude and Gemini named about 10 services per country, and 22% of those names came up only once. Each assistant builds its list from what is published about a service. What a provider controls is that public record: its features, its pricing and its reviews.
What a customer asked, and who came first
One place of the 20, as an example: United States. Every place was asked the same questions in its own language, and its page in the Index has the full ranking.
- What is the best cloud storage service for a small business in the US?
- Our office in the US keeps all its files on one old computer, and I'm worried we'll lose everything. Which cloud storage service would you recommend?
- Which file storage and sharing service would you recommend to a small company in the US?
- Which cloud storage service is the best value for a small team in the US?
- Google Drivenamed in 100% of the answers
- Microsoft OneDrivenamed in 100% of the answers
- Dropboxnamed in 97% of the answers
The names that recur
5 different businesses came first across 20 rankings, and 16 names were listed in three places or more. These are the most frequent.
- pCloud20 places
- Dropbox19 places
- Google Drive15 places
- Microsoft OneDrive15 places
- Backblaze10 places
- Tresorit10 places
Counted by spelling: two businesses with the same name in different places count as one.
What an owner can work on
No one can promise a place in an assistant’s answer. What an owner controls is what is published about the business, and these are the parts the questions above point to.
Answer the one old computer
One question came from an office that keeps all its files on one old computer and fears losing them. Explain how files are backed up and restored, and what happens if a device is lost.
Cover sharing
Another asked about file storage and sharing for a small company. Show how a team shares a folder with colleagues and with people outside the company, and how access is taken back.
Value in plain terms
One question asked for the best value for a small team. Published plans, with the storage and the number of users each includes, kept current, let a reader compare.
Every ranking for this trade
The AIGROW Index publishes the ranking of each place with every answer, and how it was measured.
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