How AI assistants recommend e-signature software
A small business that asks an AI assistant for e-signature software gets a short list of products, and the list can differ from country to country. Here is what the assistants answered in every country the AIGROW Index asked, and what a product can work on.
- Countries asked
- 20
- Names in the rankings
- 76
- Products named per country
- 15
- Names repeated on a rerun
- 79%
- Answers that name the leader
- 97%
The first two rows are counts; the rows under them are medians over the ranked pages. Every question was asked without a location or a chat history.
Asked for e-signature software in 20 countries, ChatGPT, Claude and Gemini named about 15 products per country, and 27% of those names came up only once. Each assistant builds its list from what is published about a product. What a vendor controls is that public record: its features, its pricing and its reviews.
What a customer asked, and who came first
One place of the 20, as an example: United States. Every place was asked the same questions in its own language, and its page in the Index has the full ranking.
- What is the best e-signature software for a small business in the US?
- I run a small renovation company in the US and still print, sign and scan every quote and contract. Which e-signature tool would you recommend?
- Which electronic signature service would you recommend to a small company in the US?
- Which e-signature tool is the most affordable for a small business in the US that only sends a few contracts a month?
- Dropbox Signnamed in 94% of the answers
- PandaDocnamed in 94% of the answers
- DocuSignnamed in 86% of the answers
The names that recur
10 different businesses came first across 20 rankings, and 16 names were listed in three places or more. These are the most frequent.
- Adobe Acrobat Sign20 places
- DocuSign20 places
- Dropbox Sign15 places
- PandaDoc12 places
- SignRequest11 places
- Signaturit8 places
Counted by spelling: two businesses with the same name in different places count as one.
What an owner can work on
No one can promise a place in an assistant’s answer. What an owner controls is what is published about the business, and these are the parts the questions above point to.
Answer the contractor
One question came from a renovation company that prints, signs and scans every quote and contract. A page for quotes and contracts, showing how a customer signs on a phone, matches that buyer.
Say what happens to a signed document
Another asked for an electronic signature service for a small company. Say how a signed document is stored, who can find it later and what is recorded about each signature.
A few contracts, a small price
One question came from a business that sends only a few contracts a month. Published plans that show what a low volume costs, kept current, give an assistant facts it can repeat.
Every ranking for this trade
The AIGROW Index publishes the ranking of each place with every answer, and how it was measured.
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