How AI assistants recommend time tracking software
A small business that asks an AI assistant for time tracking software gets a short list of products, and the list can differ from country to country. Here is what the assistants answered in every country the AIGROW Index asked, and what a product can work on.
- Countries asked
- 20
- Names in the rankings
- 133
- Products named per country
- 23
- Names repeated on a rerun
- 74%
- Answers that name the leader
- 81%
The first two rows are counts; the rows under them are medians over the ranked pages. Every question was asked without a location or a chat history.
Asked for time tracking software in 20 countries, ChatGPT, Claude and Gemini named about 23 products per country, and 40% of those names came up only once. Each assistant builds its list from what is published about a product. What a vendor controls is that public record: its features, its pricing and its reviews.
What a customer asked, and who came first
One place of the 20, as an example: United States. Every place was asked the same questions in its own language, and its page in the Index has the full ranking.
- What is the best time tracking software for a small business in the US?
- I run a small agency in the US, my team logs hours in a shared spreadsheet, and billable time keeps slipping through the cracks. Which time tracking tool would you recommend?
- Which time tracking app would you recommend to a small company in the US?
- Which time tracking app is easiest for a small team in the US to use on their phones?
- Clockifynamed in 100% of the answers
- Toggl Tracknamed in 92% of the answers
- Harvestnamed in 69% of the answers
The names that recur
10 different businesses came first across 20 rankings, and 20 names were listed in three places or more. These are the most frequent.
- Clockify20 places
- Harvest20 places
- Toggl Track20 places
- Jibble10 places
- Everhour9 places
- Deputy6 places
Counted by spelling: two businesses with the same name in different places count as one.
What an owner can work on
No one can promise a place in an assistant’s answer. What an owner controls is what is published about the business, and these are the parts the questions above point to.
Answer the agency
One question came from a small agency whose team logs hours in a shared spreadsheet while billable time slips away. A page on how logged hours turn into billable time matches that buyer.
Show the phone app
One question asked which app is easiest for a small team to use on their phones. Show how a person starts and stops a timer, or adds time later, in a few steps.
Prices and plans in public
Published plans and prices per user, kept current, and reviews on the comparison sites buyers read, give an assistant facts it can repeat.
Every ranking for this trade
The AIGROW Index publishes the ranking of each place with every answer, and how it was measured.
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