How AI assistants recommend retail POS systems
A shop owner who asks an AI assistant for a retail POS system gets a short list of products, and the list can differ from country to country. Here is what the assistants answered in every country the AIGROW Index asked, and what a product can work on.
- Countries asked
- 20
- Names in the rankings
- 165
- Products named per country
- 23
- Names repeated on a rerun
- 65%
- Answers that name the leader
- 90%
The first two rows are counts; the rows under them are medians over the ranked pages. Every question was asked without a location or a chat history.
Asked for a retail POS system in 20 countries, ChatGPT, Claude and Gemini named about 23 products per country, and 43% of those names came up only once. Each assistant builds its list from what is published about a product. What a vendor controls is that public record: its features, its pricing and its reviews.
What a customer asked, and who came first
One place of the 20, as an example: United States. Every place was asked the same questions in its own language, and its page in the Index has the full ranking.
- What is the best POS system for a small retail store in the US?
- I'm opening a small gift shop in the US and need a checkout that handles card payments and keeps track of stock. Which POS system would you recommend?
- Which point of sale system would you recommend to a small boutique in the US?
- What is the most affordable POS system for a single small store in the US?
- Squarenamed in 100% of the answers
- Shopifynamed in 89% of the answers
- Lightspeednamed in 75% of the answers
The names that recur
10 different businesses came first across 20 rankings, and 13 names were listed in three places or more. These are the most frequent.
- SumUp17 places
- Loyverse16 places
- Lightspeed14 places
- Square14 places
- Zettle by PayPal13 places
- Shopify10 places
Counted by spelling: two businesses with the same name in different places count as one.
What an owner can work on
No one can promise a place in an assistant’s answer. What an owner controls is what is published about the business, and these are the parts the questions above point to.
Answer the new shop
One question came from someone opening a small gift shop who needs a checkout that handles card payments and keeps track of stock. Show the checkout and the stock count working together.
Cover the boutique
Another asked about a small boutique. A page for boutiques, saying how the product handles items that come in sizes or variants, matches that buyer.
Prices for one store
One question asked for the most affordable system for a single small store. Publish the monthly price, the hardware you need and the card fees, kept current.
Every ranking for this trade
The AIGROW Index publishes the ranking of each place with every answer, and how it was measured.
See what the assistants say about your business.
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